Prose Books

Effective date: [June 1, 2025]     |     Last updated: [August 9, 2026]

Applies to www.prosebooks.com and shop.prosebooks.com

1. Agreement to These Terms

These Terms and Conditions (the “Terms”) form a binding agreement between you and Prose Books, LLC (“Prose Books,” “we,” “us,” or “our”), and govern your access to and use of www.prosebooks.com and shop.prosebooks.com (together, the “Site”) and your purchase of any product from us.

By accessing the Site, placing an order, or downloading any digital product, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use the Site or purchase from us.

Please read Section 13 (Health, Nutrition and Medical Disclaimer), Section 18 (Disclaimer of Warranties), and Section 19 (Limitation of Liability) carefully. They limit our obligations to you and allocate risk between us.

2. Who We Are

The Site is operated by Prose Books, LLC, a limited liability company organized under the laws of the State of New Hampshire, United States.

• Business address: 660 Daniel Webster Highway
• General enquiries: [email protected]
• Legal notices: [email protected]

We publish under a number of author names. Some of the names appearing on our books are pen names used by our writers and editorial team, and a pen name does not represent a claim to any professional license, credential, or qualification except where a specific credential is expressly stated in the book itself.

3. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction if higher, to purchase from the Site. By placing an order you represent that you meet this requirement and that all information you provide is accurate and complete.

We do not knowingly sell to, or collect information from, children. If you believe a minor has provided us with personal information, contact us at [email protected].

4. Our Products

We sell books in two formats:

• Digital editions (eBooks), delivered electronically as a download after purchase.
• Print editions (paperback and, where offered, hardcover), manufactured to order by a third-party print-on-demand provider and shipped directly to you.

Not every title is available in every format. Product pages state which format is being sold. Where a title is offered in more than one format, each format is a separate product, purchased separately; buying one format does not entitle you to any other.

We make reasonable efforts to describe our products accurately, including page counts, recipe or chapter counts, and contents. Cover images, sample pages, and mock-ups are for illustration. Colors, trim, paper stock, and binding of print editions may vary slightly between print runs and between production facilities.

5. Orders and Acceptance

Your order is an offer to buy. No contract is formed until we send you an order confirmation or, for digital products, make the download available to you. We may decline or cancel any order, in whole or in part, for any lawful reason, including suspected fraud, pricing or description errors, unavailability, or a breach of these Terms.

If we cancel an order you have already paid for, we will refund the amount charged for the cancelled items.

Once a print edition has entered production it cannot be changed or cancelled, because each copy is manufactured specifically for your order. Requests to amend an order must reach us at [email protected] before production begins, which is typically within 24 hours of purchase.

6. Prices, Taxes and Payment

All prices are stated in United States Dollars (USD) and are exclusive of shipping charges and any applicable taxes unless the Site states otherwise. Shipping charges for print editions are calculated and displayed at checkout before you pay.

The State of New Hampshire does not impose a general sales tax. Where we are required to collect sales, use, or similar taxes on account of the destination of your order, those amounts will be shown at checkout and added to your total.

You are responsible for any import duties, customs charges, handling fees, or taxes levied by the destination country on international shipments. These are not included in the price or shipping charge you pay us, are assessed by the destination authorities, and are payable by you. We cannot predict or refund them.

Payment is taken at the time of purchase through our third-party payment processor. We do not store your full payment card details. By submitting payment information you represent that you are authorized to use the payment method.

We may change prices at any time. A change in price does not affect an order we have already accepted. If a product is listed at a materially incorrect price as a result of an error, we may cancel the order and refund you in full rather than supply at the incorrect price.

7. Digital Editions — Delivery

Digital editions are delivered by download link, made available on the order confirmation page and by email to the address you provide at checkout. Delivery is normally immediate. It is your responsibility to give us a working email address and to check spam and promotions folders.

Download links may be limited to 5 downloads and may expire 90 days after purchase. If your link expires or fails before you have retrieved your file, contact [email protected] and we will reissue it.

Digital editions are supplied in the file format or formats stated on the product page. You are responsible for confirming that the format is compatible with your device or reading software before you buy. We do not warrant that any file will function on every device, application, or operating system, and incompatibility with your chosen device is not a defect in the product.

We are not obliged to maintain a permanent library, archive, or re-download facility for products you have purchased. You should keep your own backup copy.

8. Digital Editions — License and Restrictions

When you buy a digital edition you are buying a license to use it, not ownership of the underlying work. Subject to your compliance with these Terms and payment in full, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to download, store, and read the digital edition for your own personal, non-commercial use.

You may not:

• Sell, rent, lend, sublicense, distribute, broadcast, or otherwise make the product available to any other person, whether or not for payment.
• Reproduce or copy the product except for a reasonable number of backup copies for your own personal use.
• Upload the product to any website, file-sharing service, cloud library, or other system from which others could obtain it.
• Remove, alter, or obscure any copyright notice, author attribution, watermark, or identifying mark.
• Circumvent, disable, or interfere with any technical protection or access-control measure.
• Create derivative works from, translate, or adapt the product, or publish extracts beyond what is permitted by law as fair use, without our prior written permission.
• Use the product, in whole or in part, to train, fine-tune, ground, evaluate, or otherwise develop any machine learning model, large language model, or artificial intelligence system, or to build any dataset or corpus for those purposes. No text or data mining of our products or the Site is permitted.

This license terminates automatically if you breach these Terms. On termination you must delete all copies in your possession or control. Termination does not entitle you to a refund.

Nothing in this Section limits any right you have under applicable copyright law that cannot lawfully be restricted by contract.

9. Print Editions — Production and Dispatch

Print editions are manufactured to order. We do not hold stock. When you place an order, your copy is sent to our print-on-demand partner, printed, bound, and dispatched to you.

Production typically takes 1-5 business days from the point the order is transmitted to the printer, after which the order is dispatched and transit time begins. Total delivery time is production time plus carrier transit time.

All production and delivery timescales given on the Site or in correspondence are estimates, not guarantees. We are not liable for delays caused by the printer, the carrier, customs, weather, industrial action, or other matters outside our reasonable control.

Where an order contains more than one item, or contains a pre-order alongside an in-production item, we may hold the order and dispatch it together once all items are ready, unless we tell you otherwise.

10. Print Editions — Shipping, Risk and Address Accuracy

We ship to the destinations listed at checkout. Some countries are excluded, and the destinations we serve may change without notice.

You are responsible for providing a complete and accurate delivery address. We are not liable for orders delivered late, returned to sender, or lost as a result of an address error, an incomplete address, an inaccessible delivery point, or a failure to collect. Where a parcel is returned to us or to our printer because of an address error, any reshipment is at your cost.

Risk of loss and title to print editions pass to you on delivery to the carrier, except where applicable law provides otherwise for consumer sales, in which case risk passes on delivery to you.

Tracking is provided where the selected shipping service includes it. Untracked services are dispatched at your risk and we may be unable to investigate or replace a parcel sent by an untracked method.

11. Cancellations, Refunds and Returns

11.1 Digital editions

Because digital editions are delivered immediately and cannot be returned, all sales of digital editions are final and non-refundable once the download has been accessed. By completing your purchase you request immediate delivery and, to the extent permitted by law, acknowledge that you lose any right of withdrawal or cooling-off period that would otherwise apply once delivery has begun.

We will consider a refund where the file is corrupt, materially incomplete, or is not the product described, and we are unable to supply a working replacement. Contact [email protected] within 90 days of purchase with your order number and a description of the problem.

11.2 Print editions

Print editions are made to order and are not stocked items, so we do not accept returns for change of mind, for a title you decide you do not want, or because you ordered the wrong format.

We will replace or refund a print edition that arrives damaged, defective, misprinted, misbound, or is not the item you ordered. Contact [email protected]within 90 days of delivery, quoting your order number and including clear photographs of the item and its packaging. We may ask you to return the item; where we do, we will pay the return cost.

For parcels that do not arrive, contact us within 10 days of the estimated delivery date so that we can raise a claim with the carrier while the claim window is still open. Claims raised after that period may not be recoverable.

11.3 How refunds are made

Approved refunds are issued to the original payment method. Please allow up to 4 business days for the credit to appear, depending on your bank or card issuer. Where a refund is given for a defective print edition, the original shipping charge is refunded with it; where a refund is given for one item in a multi-item order, shipping is not refunded.

12. Intellectual Property

All content on the Site and in our products — including text, recipes, meal plans, tables, illustrations, cover art, photographs, page design, logos, and the compilation and arrangement of all of it — is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws.

“Prose Books” and our logos are our trademarks. You may not use them without our prior written permission.

Individual recipes are not themselves protected by copyright to the extent they consist of a bare list of ingredients, but the accompanying text, headnotes, instructions, photographs, nutritional analysis, structure, and selection are protected and may not be reproduced without permission.

You may quote short extracts for the purpose of review, criticism, news reporting, teaching, or scholarship, with attribution to the title and author, as permitted by law. Any other reproduction requires our written permission. Requests should be sent to [email protected].

Third-party names, brands, and program names that appear in our titles or listings are the property of their respective owners and are used for identification and descriptive purposes only. Their use does not imply any affiliation with, endorsement by, sponsorship by, or approval from those owners, and we expressly disclaim any such association.

12.1 Copyright complaints

If you believe material on the Site infringes your copyright, send a notice under the Digital Millennium Copyright Act to DMCA AGENT NAME AND [email protected] containing: your physical or electronic signature; identification of the copyrighted work; identification of the material claimed to infringe and its location on the Site; your contact details; a statement that you have a good-faith belief the use is not authorized; and a statement, under penalty of perjury, that the information is accurate and that you are authorized to act for the owner.

13. Health, Nutrition and Medical Disclaimer

Our titles include books on diet, nutrition, fasting, weight management, and related health topics. This Section applies to all of them and to any health-related content on the Site.

Our books and the Site are provided for general informational and educational purposes only. They are not medical advice, and they are not a substitute for diagnosis, treatment, or advice from a qualified physician, registered dietitian, pharmacist, or other licensed healthcare professional. No author-reader or practitioner-patient relationship is created by your purchase or use of our products.

Always consult a qualified healthcare professional before beginning any diet, fasting protocol, exercise program, or supplement regimen, before changing what or when you eat, and before acting on anything you read in our books — particularly if you are pregnant or breastfeeding, are under 18, are over 65, have diabetes or take glucose-lowering medication, take prescription medication of any kind, have kidney, liver, heart, or thyroid disease, have a history of disordered eating, are underweight or frail, or are experiencing unintentional weight loss. Never delay or disregard professional medical advice because of something you have read in our products.

Nutritional information, calorie counts, macronutrient values, and portion sizes given in our books are estimates. They vary with brand, ingredient substitution, measurement, and preparation method, and should not be relied on where precision matters clinically — for example in insulin dosing, renal diets, or the management of any medical condition.

Recipes may contain or come into contact with common allergens. Check every ingredient and label yourself. We are not responsible for allergic reactions or adverse effects arising from ingredients, substitutions, or cross-contamination.

Where a book discusses medications, including prescription medications and their brand names, that discussion is general and informational. It is not a recommendation to start, stop, or alter any medication, and it does not indicate any affiliation with, endorsement by, or approval from any pharmaceutical manufacturer. Only your prescriber can advise you on your medication.

Individual results vary. Nothing in our books or on the Site is a promise, guarantee, or representation of any particular health, weight, or medical outcome, and no testimonial or example should be understood as typical.

To the fullest extent permitted by law, we disclaim all liability for any loss, injury, or adverse outcome arising from your use of, or reliance on, health, nutrition, or dietary information in our products or on the Site. You use that information at your own risk.

14. Reviews and User Submissions

If the Site allows you to submit reviews, comments, ratings, or other material, you retain ownership of what you submit but grant us a worldwide, royalty-free, perpetual, irrevocable, sublicensable license to use, reproduce, adapt, publish, and display it in connection with the Site and our marketing.

You represent that your submission is your own, is accurate, and does not infringe anyone’s rights or breach any law. Do not submit anything unlawful, defamatory, obscene, harassing, deceptive, or that contains personal information about another person or medical claims presented as fact.

We may edit, refuse to publish, or remove any submission at our discretion. We do not offer payment, free product, or any other incentive in exchange for a positive review, and we do not publish reviews we know to be fake.

15. Acceptable Use of the Site

You agree not to: use the Site for any unlawful purpose; scrape, crawl, harvest, or use automated means to extract content or data except as permitted by our robots file; attempt to gain unauthorized access to any part of the Site, its servers, or any connected system; introduce malware or any harmful code; interfere with the Site’s operation or with any other user’s use of it; or use the Site or its content to develop a competing product or to train any artificial intelligence system.

We may suspend or terminate your access to the Site, and cancel any pending order, if we reasonably believe you have breached this Section.

16. Third-Party Services and Links

We rely on third parties to operate the Site and fulfil orders, including a payment processor, a print-on-demand manufacturer, shipping carriers, and email and hosting providers. Your use of those services may also be governed by their own terms.

The Site may link to third-party websites. We do not control them, do not endorse them, and are not responsible for their content, products, or privacy practices. You follow such links at your own risk.

17. Availability of the Site

We aim to keep the Site available but do not guarantee uninterrupted or error-free operation. We may suspend, withdraw, or restrict all or part of the Site for maintenance, upgrade, or business reasons without notice and without liability.

We may add, withdraw, or discontinue any product or format at any time. Withdrawal of a title does not affect an order we have already accepted.

18. Disclaimer of Warranties

Except as expressly stated in these Terms, and to the fullest extent permitted by applicable law, the Site and all products are provided “as is” and “as available,” without warranty of any kind, whether express, implied, or statutory. We specifically disclaim the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranty that the Site or our products will be accurate, complete, current, reliable, secure, uninterrupted, or free of errors, viruses, or other harmful components.

Some jurisdictions do not allow the exclusion of certain warranties. Where that is the case, the exclusions above apply to the fullest extent that jurisdiction permits, and nothing in these Terms excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded.

19. Limitation of Liability

To the fullest extent permitted by law, neither we nor our members, managers, officers, employees, authors, contractors, or suppliers will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profit, revenue, data, goodwill, or anticipated saving, arising out of or in connection with the Site, our products, or these Terms, whether in contract, tort (including negligence), strict liability, or otherwise, and whether or not we were advised of the possibility of such damages.

To the fullest extent permitted by law, our total aggregate liability arising out of or in connection with the Site, our products, or these Terms will not exceed the greater of (a) the total amount you paid us for the product giving rise to the claim, or (b) USD 50.00.

These limitations are a fundamental basis of the bargain between us and apply even if a limited remedy fails of its essential purpose. Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so parts of this Section may not apply to you.

20. Indemnification

You agree to indemnify, defend, and hold harmless Prose Books, LLC and its members, managers, officers, employees, authors, and contractors from and against any claim, demand, loss, liability, damage, cost, or expense (including reasonable attorneys’ fees) arising out of or related to your breach of these Terms, your misuse of the Site or our products, your infringement of any third-party right, or any content you submit.

21. Governing Law and Venue

These Terms and any dispute arising out of or in connection with them, the Site, or any product purchased from us are governed by the laws of the State of New Hampshire, United States, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

You and we agree to the exclusive jurisdiction of the state and federal courts located in Hillsborough County, New Hampshire, and waive any objection to venue or forum in those courts.

Nothing in these Terms limits any right or remedy you may have under the New Hampshire Consumer Protection Act (RSA 358-A) or any other consumer protection law of your home jurisdiction that cannot lawfully be waived or restricted by agreement. Where such a law applies, it prevails over any conflicting provision of these Terms to the extent of the conflict.

22. Resolving Disputes

If you have a problem, contact us first at [email protected]. Most issues are resolved quickly and informally. You agree to give us at least 30 days from the date we receive written notice of your complaint to resolve it before starting any formal proceeding.

23. Changes to These Terms

We may revise these Terms at any time by posting an updated version on the Site with a new effective date. Changes apply to orders placed after the updated version is posted; the version in force when you placed an order governs that order. Your continued use of the Site after a change takes effect constitutes acceptance of the revised Terms.

24. General

• Severability. If any provision of these Terms is held invalid or unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions continue in full force.
• No waiver. Our failure to enforce any provision is not a waiver of it or of our right to enforce it later.
• Assignment. You may not assign or transfer your rights under these Terms. We may assign ours in connection with a merger, acquisition, or sale of assets.
• Force majeure. We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, epidemic, war, civil unrest, industrial action, carrier or printer failure, utility or network outage, or governmental action.
• No third-party beneficiaries. These Terms do not give any right to any person other than you and us.
• Entire agreement. These Terms, together with our Privacy Policy and any policy referenced on the Site, are the entire agreement between you and us regarding the Site and your purchases, and supersede any prior understanding on that subject.
• Survival. Sections 8, 12, 13, 18, 19, 20, 21, and 24 survive termination or expiry of these Terms.
• Headings. Section headings are for convenience only and do not affect interpretation.

25. Contact Us

Questions about these Terms, an order, or a product:

• Prose Books, LLC
• 660 Daniel Webster Highway, Merrimack, NH 03054
• [email protected]

We aim to respond to all enquiries within 3 business days.